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This Webinar is organised by Hong Kong Mediation Council - a division of the Hong Kong International Arbitration Centre

Hong Kong is a densely populated city where most of the population live in multi-storey residential buildings. Residents can easily be affected by actions of neighbours, resulting in community disputes. Practically, Property Management Office (PMO) is a primary channel in resolving community disputes. However, if community disputes cannot be resolved or outside the purview of local PMO, the disputes may be escalated to other channels, e.g. the Government and statutory authorities, the District / Legislative Councils, the Lands Tribunal and the media, etc.

The intrinsic benefits of mediation in resolving disputes have been widely recognised for many years in Hong Kong. Having said that, mediation is yet to be widely established to resolve community disputes. In this regard, the webinar is to investigate conflict management in property management by exploring and evaluating the role of property manager and mediator in resolving community disputes in Hong Kong.

This webinar will be conducted on Zoom in Cantonese, and the target audience is general mediators, property management practitioners and legal practitioners. It will cover the following topics:

  • The latest development of property management in Hong Kong;
  • The role of property managers in resolving community disputes;
  • How mediation can be applied in community dispute resolution;
  • Mediation cases' experience sharing; and
  • a Q&A session.

Registered participants will receive a Zoom Meeting ID by email close to the date for checking in the Webinar.

CPD: 1 Point (HKIAC)

(CPD Accreditation pending from HKMAAL and the Law Society of Hong Kong)




  • Standard Fee

    HKD 100.-

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  • Member Fee

    HKD 80.-

    For HKIAC Mediators / HKIAC's Users' Council Members

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