Mediators work with people who are working with the issues between them.

Mediation is essentially an assisted negotiation and while direct negotiation between the parties is the most efficient way of resolving disputes if this breaks down, the next best option is to involve a neutral third party to assist, utilising a process framework which makes fruitful discussion safe and potentially productive.

How does this happen? While all mediations are unique, at the same time there are some recurrent themes around the people aspects of disputes that can emerge. Mediators use certain skills that can be applied in the business environment.

This seminar provides individuals with the opportunity to explore a more pragmatic approach to negotiation and developing a strategic approach that the negotiator will be able to apply.

By the end of this seminar, participants will have:

  • Identified the negotiation phase model
  • Analyzed sources of conflict in negotiation
  • Identified essential components of effective (active) listening
  • Established different approaches in dealing with emotions
  • Examined the impact of external influences on negotiation strategy/outcome
  • Engaged in individual and group discussion

CPD Points

HKIAC and HKMAAL : 1.5 points

Law Society of Hong Kong: Pending


  • Ranse HOWELL (Director of International Operations at JAMS ADR)

    Ranse HOWELL

    Director of International Operations at JAMS ADR

    Ranse is the Director of International Operations at JAMS ADR, the largest private dispute resolution provider in the world and works between London, UK and Washington, DC, USA. He leads a global team whose primary responsibility is to support JAMS panelists and promote a solution based approach to commercial conflict, either through negotiation, mediation, arbitration or other forms of facilitated ADR .

    Ranse is an expert in negotiation and dispute resolution consultancy, while working for CEDR, in London provided enhanced negotiation, leadership and influencing skills to numerous in-house commercial clients and NGOs. He was project lead on a multi-year initiative to introduce mediation services into the court systems in Moldova and worked extensively with the Ministry of Justice on adoption and integration of the Mediation Law. In addition, Ranse has written extensively on negotiation, mediation, conflict management and other forms of pro-active dispute resolution methods.

    Ranse originally trained and worked as a mediator in New York and California and mediated a variety of cases ranging from family, special education and commercial cases. He received CEDR accreditation in 2006 and was a member of the CEDR mediation and adjudication panel.
    Ranse is currently a tutor at the School of Business Management and Economics at the University of Sussex and a visiting lecturer, in the Department of Advanced Legal Studies, at the University of Westminster.

    Ranse is currently a doctoral candidate (PhD) at the School of Business, University of Sussex. He has a Doctor of Law (JD), School of Law, City University of New York; Master of Law (LLM), Straus Institute at Pepperdine University; Master of Social Work (MSW) School of Social Work, Temple University; Bachelor’s degree (BFA) School of Art, Temple University.

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