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(This Webinar is jointly organised by the Hong Kong Mediation Council and the ARIAS Asia)
The webinar will focus on mediation within the Insurance Industry. Experts within the industry will each share their hands on experience and draw to the audience some of the areas that one needs to be aware of when preparing for and using mediation to resolve insurance related disputes.
The speakers will cover the following topics:
- Insurance disputes resolved through litigation can be handled more effectively through mediation, with much savings in time and costs. Speakers will share some practical examples within the personal injuries sector to illustrate how resolutions can be achieved in the early stages of litigation;
- Looking from the Insurer's perspective: Why injured workers are not returning to work as expected? How the case manager can facilitate injured workers in returning to work. The speakers will illustrate some practical examples in the area of employee compensation claims to put matters into perspective;
- A step by step approach from an initial dispute towards a mediated settlement will provide the audience with a complete picture of the benefits and pitfalls of using mediation at the early stages of the dispute;
- How does one define the negotiation strategy to adopt within the mediation process;
- As a party to a dispute, are we compelled to attempt mediation?
- What are the challenges one needs to be aware of when using mediation to resolve one's dispute?
- What role does the legal advisor play in the mediation process?
- Practical tips on the preparation of and during a mediation process for a successful mediation. Does one need to develop an appropriate risk assessment strategy before one considers the use of mediation?
- At what stage in a dispute can you use mediation? and
- How is the mediator selected?
The Webinar will be run in English via Zoom.
Who should attend?
- Insurance agents, brokers, claims manager, personnel within the insurance industry;
- Insurance claims consultant, claims adjuster;
- Human resources manager in charge of staff grievances and workman compensation issues; &
- Lawyers, mediators, in house counsels, risk management and compliance officers in the insurance field.
CPD: 1 Point (HKIAC)
(CPD Accreditation pending from HKMAAL and the Law Society of Hong Kong)
Speakers & Moderator
Dr. Sun Lai
Managing Director, Admin. of Total Rehabilitation Management (HK) Limited
More Information
Dr. Wilson Cheung
Founder of Technic Essential Insurance Claims Consultant
Wilson used to work for insurance companies handling claims with
hands-on experience on mediation. He now focuses more on helping the insured to make claims against insurance companies.
Dr. Sun Lai
Managing Director, Admin. of Total Rehabilitation Management (HK) Limited
Dr. Lai is the Managing Director of TRM (HK) Limited. He specializes in work injury management and has been working within the Employees’ Compensation field for more than 20 years. He finds that some injured workers cannot return to work after rehabilitation as such mediation would be one of the ways to resolve the dispute before it proceeds to the long and expensive litigation process.
Mr. Stephen Chu
Chair at ARIAS Asia
Stephen was previously a practicing barrister. He has hands-on experience in assisting disputants in using mediation to resolve insurance related disputes and now focuses on advising a leading insurance company in handling personal injury claims. He is the current Chair of ARIAS Asia promoting improvement of the insurance and reinsurance arbitration and mediation process for the international and domestic markets.
Dr. Christopher To
Chairperson at Hong Kong Mediation Council
Dr. Christopher To is the moderator of this Webinar.
Christopher is a practicing barrister, mediator, adjudicator and arbitrator. He is the current Chairperson of the Hong Kong Mediation Council, and Programme Director of the LLM in Arbitration and Dispute Resolution at City University of Hong Kong. He previously was the Secretary-General of the HKIAC and was Executive Director of the Construction Industry Council.
Organisers and Supporting Organisations
Co-organisers
Hong Kong Mediation Council
The Hong Kong Mediation Council (HKMC) was set up within the Hong Kong International Arbitration Centre (HKIAC) in January 1994 to promote the development and use of mediation as a method of resolving disputes. The HKMC is a division of the HKIAC and will incorporate itself as the Hong Kong Mediation Council Limited shortly.
http://www.hkiac.org/
ARIAS ASIA
ARIAS stands for AIDA AIDA (Association Internationale de Droit Droit des Assurances) Reinsurance and Insurance Arbitration Association. Thus it falls under the umbrella association of AIDA. ARIAS Asia is a not-for-profit organization that promotes improvement of the insurance and reinsurance arbitration and mediation process for the international and domestic markets. There are ARIAS chapters in several countries including the UK, US, Germany, South America, and France. This is therefore
the first ARIAS chapter in Asia. ARIAS Asia encourages current and retired market practitioners to become part of a panel of independent arbitrators and mediators who have been suitably trained in arbitration and mediation procedures but will provide training for (re)insurance arbitrators and mediators and the (re)insurance industry and consumers who are not yet suitably trained.
